Frequently asked questions

Bank transfer, debit card, and certified cheque. We also accept card payments for deposits up to a limit set by our processor. We do not take large cash payments, and financing can be arranged in-house or through a partner lender.

Yes, and we encourage it. You are welcome to bring your own mechanic to the lot, or we will release the vehicle to a nearby garage of your choosing for an inspection you arrange and pay for. We will also hand over our own inspection sheet.

We deliver within roughly 200 miles for a flat fee that depends on distance, and we can arrange enclosed transport further afield at cost. Delivery is booked once payment has cleared and the paperwork is signed.

Vehicles bought from us come with a short goodwill return window described on our Refund and Return Policy page. It covers a change of mind on a car that is as described and returned in the same condition, subject to a mileage limit.

Proof of identity, proof of address, and evidence of income covering the last three months. A thin or imperfect credit file is not an automatic refusal — it usually affects the rate and the deposit rather than the decision itself.

Every vehicle includes a three-month mechanical warranty on the powertrain as standard, and extended cover can be purchased at the point of sale. Warranty terms are handed to you in writing before you sign.

We do. Bring the vehicle and its documents and we will inspect it and give you a written figure the same day. That figure is valid for seven days and can be set against the balance of whatever you buy from us.

Yes — call ahead and we will have the car ready when you arrive. Bring a valid driving licence. Test drives run during opening hours and you are welcome to choose the route.